Returns, Refunds and Exchanges Policy

How To Return An Item

If you are not satisfied with your purchase forany reason, please contact us for a satisfactory resolution.  If you still wish to return your product, wewill gladly credit you all charges, however the cost of the return shippingwill be your responsibility.  Aside froma warranty issue, you must return the item within 30 days of your purchase. 

1. Please contact us to request a refund.
2. Mail your returned item to:

     Cycleracks.com
     488 E. Lake RimLane
     Boise, ID  83716

WarrantyReturns

All of our racks carry a lifetime warranty.  If the rack has a structural failure, like abroken weld, we will replace it for free with absolutely no out of pocketexpense to you.  Please contact us if youhave a rack failure and we will send out a replacement rack immediately.